> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dpt-antwerp.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Shipping & delivery

# Shipping & Delivery
All orders are dispatched within 48 hours and shipped fully insured and trackable. Here's everything you need to know depending on where you are in the world.

### Europe
Orders within Europe are handled by Bpost or DHL and arrive within 2–6 business days. Shipping is free on all orders of €50 or more. For orders under €50, a flat fee of €10 applies. Free in-store pick-up is also available at our flagship store in Antwerp.

### UK & Rest of the World
International orders are handled by DHL International and arrive within 6–9 business days. Shipping is free on all orders of €250 or more. For orders under €250, a flat fee of €30 applies. All orders outside the EU are shipped DDP (Delivered Duty Paid) — meaning all import duties and taxes are covered upfront. No extra charges upon delivery, no surprises.

**Can I track my order?** Yes. Once your order is dispatched, you will receive an email with a track & trace link for live updates.
**Can I change my delivery address?** Yes, for a limited time after your order is confirmed you can update your address via the carrier's interface using the track & trace link. If you are not home at the time of delivery, the carrier will try a neighbour or a safe place you have specified. If that is not possible, your parcel will be held at a nearby post office the next day.
**Will it fit in my mailbox?** Possibly! Our shipping box measures H7 cm x W23 cm x D16 cm. If you are unsure, we recommend providing an address where someone can receive the package in person.

For any other questions, reach out to us at [support@diamantipertutti.com](mailto:support@diamantipertutti.com).